Do you want to watch Spectrum TV on Hisense TV without getting a costly cable provider plan? Then Spectrum app is the best choice. Along with that, you can also catch up with 250 other live channels and VOD movies & TV shows of 30,000 titles. Anyone with the Spectrum TV Stream subscription can use its credentials to log in to the Spectrum Hisense TV app. But, the Spectrum app is compatible with Hisense Roku & Xumo TV models. This article will guide you on the installation & activation process of the app on these supported models.
Go through till the end to learn troubleshooting methods to fix problems on the Spectrum app and alternate ways to access it on the left-out models.
Essential Preparations Before Downloading Spectrum App on Hisense TV
- Connect your Hisense TV to the internet using WIFI or an ethernet cable.
- If you are not a Spectrum Internet subscriber, sign up for the Spectrum TV Choice ($30/month) or the Spectrum TV Select Signature ($320/month) plan, depending on your content requirement from the official website. Then, you’ll get a username and password to activate the Spectrum app.
Steps to Access Spectrum App on Compatible Hisense TVs
Hisense Xumo TV
Since the Hisense Xumo TVs don’t have an app store, all you have to do is open the Spectrum app and access it directly. Here’s how to do it.
- On the Home screen of your Hisense Xumo TV, scroll down to the Apps section.
- Then, select the View All option.
- In the list of available apps, locate the Spectrum app and navigate to it.
- After highlighting it, press the OK button on the remote control and launch the app.
Hisense Roku TV
- Select the Streaming Store option on the Home page.
- The Search tile will open up on the right side now.
- On the on-screen keyboard, enter Spectrum using the remote navigation keys and search.
- When the app appears in the search results, select it and get into its info page.
- Then, click on the Add app option and install the app on your Hisense TV with the Roku OS.
How to Activate Spectrum App on Hisense TV & Watch Content
- Select the Login button on the Spectrum Hisense TV app and get the activation code.
- Now, head to the activation website of Spectrum [https://watch.spectrum.net/activate] on a PC/mobile browser.
- Give in the activation code in the respective field on the website and tap Submit.
- On the next screen, enter the username and password for your Spectrum account and sign in.
- Then, refresh the Spectrum app on your Hisense TV. When all its content gets loaded, select your desired ones and start streaming.
How to Get Spectrum App on Unsupported Hisense TV Models
If your Hisense TV is running on Fire, Android, Google, or VIDAA OS, then you can’t install the Spectrum app. However, the built-in Cast option and Apple AirPlay support of the Spectrum mobile app work as a handy workaround to run Spectrum app content on Hisense TV directly. Follow the instructions in the below headings to implement both methods.
Cast Spectrum from Android Mobile
- Go to the Settings menu and navigate through the respective options to turn on the Screen mirroring option on your Hisense TV.
- Then, download the Spectrum app on your Android mobile device and log in to it.
- Connect your smartphone to the same WIFI network as your Hisense TV. Now, play any live channel or on-demand content on the app.
- Tap the Cast icon at the top right corner and select your Hisense TV from the devices list.
- Once the connection is established, the selected content will run on the mobile and mega screen simultaneously.
Apple AirPlay Spectrum from iPhone
- Enable the AirPlay option on your Hisense Smart TV. Then, install the Spectrum app on your iPhone.
- After connecting both the participating devices to the same WIFI network, open the Control Center of the iPhone.
- Select the Screen Mirroring option and tap on your Hisense TV name. Enter the AirPlay passcode if prompted.
- Now, your iPhone screen will appear on the Hisense TV. Get into the Spectrum app on your iPhone and play any video to watch it on the Hisense TV.
How to Troubleshoot Spectrum App Issues on Hisense TV
- If you can’t find Spectrum on the App Store, check whether your TV is one of the app’s compatible models.
- If the Spectrum app is not downloading or buffering, check the internet connection and restart your Hisense TV. Also, make sure your Spectrum plan is active.
- Do you have tethering or crashing issues on the Spectrum app? Then, exit from the app and relaunch it after some. Check the current version and update the app on your Hisense TV if it is outdated.
- If the video and audio are not in proper sync, clear the cache on your Hisense TV. Otherwise, uninstall the app on your Hisense TV. Then, download and activate the app from the start.
- Pay attention to the error codes that appear because each of them has a specific meaning. If you have Error Code 1, then inspect the internet and restart the Spectrum app. Error Code 2 means cache issues, and Error Code 3 denotes any problems on your Spectrum account.
FAQ
If there is support for a web browser on your Hisense TV model, then you can access the Spectrum website and stream content directly without downloading the TV app.
