Are you a Hisense Android/Google TV user who suddenly can’t find any downloaded apps? Then your Hisense TV has gone into Safe Mode. This mode is a precautionary tool and generally gets enabled to indicate problems on the TV. With that, you can identify the exact issue and take the necessary actions to rectify it. In this article, you can learn the complete functions of safe/recovery mode and how to effectively use them to the best of Hisense Smart TVs.
When Does Hisense TV Get into Safe Mode?
Your Hisense TV safe mode gets activated in the occurrence of the below-listed issues.
- If a hardware/software aspect becomes problematic.
- If any corrupted app/software is installed.
- When the software update fails, glitches, or crashes.
- If there is a problem with the power/voltage supply and the TV’s cooling system.
- When the TV RAM becomes overloaded or an internal component becomes impaired.
- If there is a problem with the HDMI-CEC and USB functions.
Recognize Hisense TV Problems in Safe Mode
- If there is a hardware-related issue, then your Hisense TV will malfunction even in safe mode, and you can easily identify it through this.
- Suppose the issue is because of an installed app; the TV will function normally since the problematic app is disabled.
- To check for problems in the software, check the functioning of the TV and look for error messages.
- Make sure to check the network & external device connection, input change, volume control, memory details, and power supply condition to locate the exact issue.
After finding out what the problem is, do the respective service or troubleshooting and fix it.
How to Manually Enable Hisense TV Safe Mode to Fix Problems
You can manually turn on safe mode by yourself if your Hisense TV is not turning on. You can also try it if you suspect problems due to lags or malfunctioning or if your Hisense Smart TV has a black screen and no sound.
There are different ways to get into safe mode on Hisense TVs. You can do it from the Settings menu or use the TV remote, unit button, or both of them. The procedure of both methods is given in the headings below.
On-Screen Settings
Hisense Android TV:
1. Navigate and open your Hisense TV’s Settings.
2. Scroll to the Device Preferences option and select it.
3. Now, navigate and select the Restart option.
4. On the next screen, you’ll get the Reboot to safe mode option above the normal Restart option. Select it.
5. Confirm your selection by clicking Boot in Safe Mode. Now, your Hisense Android TV will restart and enter into safe mode. You can confirm your TV is in safe mode by seeing the status at the bottom left side of the screen.
Hisense Google TV:
1. On your Hisense Google TV Home screen, click on the Profile icon.
2. Then, go to the Settings option and choose System.
3. Scroll down to the end and click Restart.
4. Now, select Reboot to safe mode → Boot in Safe Mode to perform a restart and get into safe mode on Hisense Google TVs.
Remote Control
1. Put your Hisense TV in standby mode & hold the Menu button on the remote.
2. Simultaneously, click on the Power button until you see the Hisense logo rising on-screen.
3. Now, release the Menu button and activate the safe mode.
TV Button [Older Hisense TV Models]
1. Disconnect the TV from the power outlet and click on the Volume Down & Input buttons.
2. After that, make the TV connection back while still holding the buttons.
3. When the TV boots up, you’ll have to release the buttons to have it in safe mode.
Using Remote & TV Unit Button
1. Unplug the TV and reconnect it after a minute.
2. Hold the unit Power button and turn on the Hisense TV using the remote.
3. Finally, safe mode is enabled when you release the Hisense TV unit Power button and the logo appears.
How to Turn Off Safe Mode on Hisense Android and Google TVs
There are three ways to turn off safe mode on Hisense Android and Google TVs. They are given below.
1. While in safe mode, you can restart your Hisense TV or power cycle it to exit the mode automatically.
2. Find and uninstall the app on your Hisense TV that is having issues. Upon its removal, your Hisense TV safe mode will automatically turn off.
3. Next, you can factory reset your Hisense TV, but this should be a last resort only if rebooting fails to exit the mode (since resetting will wipe out all the apps and data).
Does Hisense Roku TVs Have Safe Mode?
Similar to the safe mode of Hisense Android & Google TVs, Hisense Roku TVs have a Recovery Mode. It is a backup for the Reset option while facing issues. If you are unable to perform factory resetting on-screen or if your TV is stuck or unresponsive, you can use this mode to restore it to normal condition.
How to Access Recovery Mode on Hisense Roku TV
You have to use the physical Reset button on your Hisense Roku TV to activate the recovery mode. Here’s how to do it.
1. Reach the back side of your TV unit and locate the Reset button.
2. Press it for about 25 seconds long until you see the TV logo. Now, your Hisense Roku TV is in recovery mode.
3. Select a language and connect your Hisense TV to the internet with WIFI or ethernet.
4. Then, select the Update now option. Your Hisense Roku TV will now start progressing and restart. Then, you can access it normally, as you did before.
FAQ
If your Hisense Smart TV is not exiting safe mode, undo its connections and power cycle it. If the safe mode doesn’t work, then your Hisense TV will probably have some serious issues. In order to fix it on your own, try resetting. Otherwise, contact Hisense TV customer support for help.
