Have you just unboxed and set up your brand-new Hisense TV? Then, you should be excited about accessing the app store and enjoy content streaming by downloading apps on your Hisense TV. Now, think of a situation if there is no app store on your Hisense TV. This is a possible scenario, depending on the model you have purchased. Even existing people might encounter this issue due to systematic errors.
Are you currently wondering why does my Hisense TV not have an app store? Then, go through this guide to learn the reasons and the possible ways that’ll get you out of the issue.
Why Is There No App Store on Hisense TV?
- If you have a Hisense Xumo TV or an old model Hisense TV , then you don’t have any problem actually. Because these models don’t have a built-in app store, and only the default apps that come along can be accessed. The same applies to non-smart Hisense TVs without the internet facility.
- Google Play Store is the official app store of Hisense Google TVs, but it won’t be available as an app in the Apps section. You can just find and open the Play Store app only in the Settings menu. To download apps, you only use the Search for apps and games field in the Apps section. New users keep this in mind.
- Sometimes, you might not know exactly what name the app store of your Hisense TV is present. Because it differs for each OS model and might be wandering around looking for an app store by ignoring the appropriate one. So, know your Hisense TV’s app store name first by referring to the following table and coming to a conclusion.
| TV Model | App Store Name |
|---|---|
| Hisense VIDAA TV | VIDAA app store (or) VEWD App Store |
| Hisense Fire TV | Appstore [available in the Apps section or below the Search field] |
| Hisense Roku TV | Roku Channel Store (or) Streaming Store |
| Hisense Android TV | Google Play Store |
| Hisense Google TV | Doesn’t have Google Play Store as a standalone app |
| Hisense Xumo TV | No app store |
- If your TV is an app store-compatible model but you still can’t find it, then your Hisense TV might be fake, and you are deceived by fraudsters. So, get yourself into a thorough analysis and check whether your Hisense TV is fake or original. If it is fake, contact the seller and get your money back.
- If your Hisense TV is original, then some short-lived issues should be occurred. Bugs, glitches, cache files, and software errors are responsible for this. You should troubleshoot it and get access to your Hisense TV’s app store using the guidance in the upcoming heading.
How to Fix Temporary Issues & Get Back Hisense TV’s App Store
In the following headings, I have elaborately mentioned the measures you should take to bring your missing Hisense TV app store.
Restart Hisense TV
Once you notice there is no app store, restart your Hisense TV. You can use the Restart option on Settings, Power button located on the Hisense TV unit, or just turn off & turn on the TV to do so. Upon restarting, the bugs and glitches that might be present on the TV will get wiped out. So, your Hisense TV app store will probably be back.
Power Cycle Hisense TV
If restarting didn’t help, then soft reset your Hisense TV by power cycling it. This will help eradicate the corrupt cache or stubborn problematic agents that cause you to have no app store on Hisense TV. To power cycle, remove the TV cord from the power socket and stay idle for 15 minutes without accessing the TV. Then, make the connection again and turn on your Hisense TV, and it’s all done.
Update Hisense TV
If you are using your TV with an old firmware running on it, then you have except issues like missing of app store. So, install the latest firmware of your Hisense TV from the in-built option on Settings or by using the USB drive. The new firmware will be bug or error-free and you will be able to operate the Hisense TV’s app store like before.
Reset Hisense TV
Suppose your Hisense TV is already updated or the problem might have arised after the firmware update. In this scenario, the firmware is corrupted or affected seriously by malware attacks. So, you have to factory reset your Hisense TV and fix this. Select the Factory Reset Everything or Reset to Factory Default option on Settings. Otherwise, press and hold the Reset button on Hisense TV with the Android/Roku OS.
Reach Out Support Service
If resetting also didn’t help you get hands over the app store of your TV, then the problem is beyond your troubleshooting knowledge. Its high time to reach out for an expert’s help. So, take your TV to a nearby Hisense authorized service center or contact Hisense TV support service. They’ll look into the problem and resolve it for you.
Contact details of Hisense TV support team:
Try Alternate Methods to Download Apps
On most Hisense TVs with the app store as a standalone app, there is an alternate source to download apps. So, you can make use of them, until you get guidance or assistance to get back the app store.
- You can use the Find icon on the Home screen to download apps on Hisense Fire TVs.
- You can use The Roku App (Official), one of the official Hisense TV remote apps for app installation on Hisense Roku TVs.
- Likewise, almost any one of the Hisense VIDAA TV app stores will be available. So, you can leave out the missing one and access the alternate app store available to download apps. That is, if there is no VIDAA app store on your Hisense Smart TV, use the VEWD App Store for the time being.
FAQ
If the Hisense VIDAA app store or any other Hisense TV model’s app store is not working, check the internet connection and restart the router to improve the network speed. Or, exit & relaunch the app store and log out & relogin to your App store’s account on Hisense TV. Also, restart your Hisense TV and clear its cache files to make the app store work and download apps normally.
