Are you facing lots of issues with your Hisense TV, or do you plan to sell it to someone? No matter the scenario you are in, all you need to do is to reset your Hisense TV. In this guide, I have explained the procedure to reset Hisense TV models running different Operating Systems, with & without remote control.
After factory resetting your Hisense TV, all the files, settings, passwords, and apps saved on it will be completely wiped out. Then, you will have to set up your Hisense TV from scratch to use it as before.
Problems Factory Resetting Can Fix on Hisense TV!
- Resetting will resolve all software-related issues, such as slow performance, lags, glitches, temporary bugs, and a frozen screen on Hisense TV.
- Problems in TV display, sound, audio/video synchronization, quality of any aspect, and network connections will be cleared.
- Factory resetting can help access certain options & apps normally that are malfunctioning and tackle storage issues.
Essential Preparations Before Resetting Hisense TV
- Ensure a stable power supply to your Hisense TV so that the process doesn’t get stuck in between. Also, don’t unplug your TV from its power source during reset.
- Restart your Hisense TV once and check whether it is running the latest version firmware as an attempt to fix the problems you are currently facing without losing preset settings and downloaded apps. If the error repeats, then proceed to the extreme step of resetting the TV.
How to Reset Hisense Smart TV With Remote
Using the remote control, you can navigate to your TV’s Settings and reset the firmware easily.
Hisense Fire TV
- Click the Settings option on your Hisense Fire TV home screen and select My Fire TV.
- Choose Reset to Factory Defaults and select Reset in the confirmation pop-up.
Hisense Xumo TV
- Navigate to Settings and select Device settings from the left pane.
- Now, select the Factory reset option at the right side end to begin resetting the Xumo OS Hisense TV.
Hisense Android TV
- From Settings, hover to Device Preferences → About.
- Now, select Factory Reset → Erase everything and select Yes when asked for confirmation.
- Finally, enter the displayed PIN on the required field using the remote & on-screen keyboard to start reset.
Hisense Roku TV
- Scroll down on the left side panel of your Hisense TV and select Settings.
- Open System → Advanced system settings, and you’ll get the Factory Reset option. Select it and click on the Factory reset everything option on the next screen.
- Now, enter the Roku reset PIN (typically 0000) and select Start factory reset at the end.
Hisense VIDAA TV
- Go to Settings and click on Support.
- Choose Reset to Factory Default and enter reset PIN if prompted.
- Now, you can choose to restore apps on your Hisense VIDAA TV while resetting.
- After that, confirm the resetting.
Hisense Google TV
- Select System on your Hisense Google TV Settings and go to the About section.
- Then, select Reset → Factory data reset → Factory reset → Delete everything in sequential order.
- Enter your PIN and click OK to begin factory resetting.
How to Reset Hisense Smart TV Without Remote
If your remote control is broken or missing, you can use the physical buttons, the Reset button, and the Hisense TV remote app (RemoteNOW) to control your TV and perform resetting.
Using Reset Button on TV Unit
Hisense TVs with the Roku and Android OS have a Reset button on their unit. You can use it to reset your Hisense TV with a black screen or without a picture on it.
- Locate the Reset button/pinhole of your Hisense TV on its back side.
- Press this button and stay for a while till the TV displays its logo, indicating the resetting process has begun.
With RemoteNOW App
The Hisense TV remote app, called RemoteNOW, can control all Hisense TV OS models. The app can function only when the same WIFI connection is established between it and the TV. So, if your TV already has a WiFi network saved, it will automatically connect to that network when turned on. Then, you can connect your smartphone to the same network and pair it with Hisense TV to reset it.
- Go to the App Store or Play Store on your mobile and download the RemoteNOW app.
- Open the app and accept all the terms of usage. Then, click on the Select option and scan the available devices near you.
- Among them, choose your Hisense TV, and the pairing will be successful.
- Now, open the app’s virtual remote interface. Use the Navigation button and OK button to reach the respective options to reset your Hisense TV.
Using Physical Buttons
This method suits only quite old model Hisense TVs with the Physical buttons on their unit. With this method, you can omit using the on-screen menu on Settings.
- While the TV is ON, click on the Menu button.
- In the on-screen menu that appears, scroll up and down using the Vol+ and Vol – buttons. Select the Self Diagnosis option by pressing the Menu button again.
- On the next screen, choose the Reset option and your TV will start resetting.
Solutions for Problems That Occur While or After Resetting Hisense TV
- If the Reset option on your Hisense TV is greyed out, restart and get it back.
- Suppose the resetting process is not initiating, check the stability of the power supply and the condition of the power socket you have connected the TV with. If there is any problem, fix it.
- If some features of Hisense TV are not working after resetting, go to the Settings menu and ensure to enable or customize them from the beginning.
- Since you have lost all the data, you have to re-login to any app you have streamed on your Hisense TV previously to use it now. So, don’t mistake it as an issue.
FAQ
Soft resetting is nothing but power cycling Hisense TV, which can be tried before being reset completely. To do so, remove the TV’s power cord from the socket and leave it as it is for about 2-3 minutes. Then, make the connections back and boot up your Hisense TV to use it after soft resetting.
You can use the Reset button to factory reset a Hisense TV that is not turning on. Otherwise, you have to take it to a service center or contact Hisense customer support for help.
