Has your Hisense TV turned slow all of a sudden, and you are baffled about what to do? Then, you have reached the right spot. By referring to this article, you’ll be able to identify the exact reasons for your Hisense TV’s slow response. With that, I have also included the ways to get yourself out of this problem to the most possible extent.
Reasons Why Your Hisense TV is Too Slow
- Insufficient storage space
- Apps running in the background
- Temporary issues on Hisense TV
- Overloaded cache files
- Power Saver/Game Mode is enabled
- Slow network
- TV overheat
- Problems in Connected Devices
- Remote Control Error
- Software/Hardware issues
- Age factor
In the following headings, I’ve elaborated on the above-mentioned factors and attached solutions to troubleshoot them.
Insufficient Storage Space
If you ever notice your Hisense TV is slow, the first thing you have to check is the storage space. Because your Hisense TV will freeze or lag, mostly because of insufficient memory. Lots of installed apps and files saved in the file manager are the reasons why your Hisense TV storage space is running out.
Solution: Delete Unwanted Apps & Files
First of all, go to the Apps section of your Hisense TV. Explore the whole section and pick out the apps that are unwanted and you’ve not used for a long time. Importantly, remember whether your Hisense TV has become slow after downloading or sideloading any particular apps. Then, remove those apps from your Hisense TV.
At the same time, check out your Hisense TV’s File Manager and the files you have stored. Delete the files that are occupying more space and are not that essential.
After freeing up storage space, your Hisense TV will pick up speed upon access. If the TV is slow even after memory clearing or already has sufficient storage, then consider the following factor.
Apps Running in the Background
Some small blunders that we hardly notice greatly impact the performance of Hisense TV. One such thing is running too many apps in the background. Your Hisense TV obviously has the capacity to run multiple apps. But, sometimes, when you have lots of apps active in the reserve, then it will make the processor run fast to accommodate their functions. As a result, your Hisense TV will slow down.
Solution: Close the Background Apps
Head to the Recent Apps section on your Hisense TV and check which apps you are currently having run in the background without closing. Highlight an app and long press the OK/Select button on the remote. Then, choose the Close/Exit option on-screen. In the same way, close all the apps except the one you want to use right now. Your Hisense TV will run smoothly and function rapidly with fewer background tasks.
Temporary Issues on Hisense TV
Sometimes, there actually won’t be any serious problem in any aspect for Hisense TV to slow down. Some bugs might have accumulated on the television and hindered normal operation. But they stay for a short span and can be easily cleared up using basic troubleshooting methods.
Solutions: Restart & Soft Reset Hisense TV
Restart Hisense TV:
If you can manage to operate your Hisense TV despite lags, reach the Settings menu and select the Restart option. Otherwise, press and hold the Power button on the unit for about 5 seconds to restart your Hisense TV.
You can also turn off and turn on your Hisense TV after a minute, which potentially works as a reboot. By doing so, the momentary glitch that slowed down your Hisense TV will vanish.
Soft Reset Hisense TV:
If restarting didn’t help, remove the Hisense TV’s cord from the connected socket. Keep it idle for about 15 to 20 minutes and let the corrupted bugs leave. After this soft resetting procedure, connect your Hisense TV again to its power source and boot it up. You can most probably have the device free from slow-down issues now. Otherwise, you shall move on to the next section.
Overloaded Cache Files
Cache files are like a sword with double edges. Their task of collecting data makes the accessibility of apps easier and more personalized. At the same time, they are viable enough to slow down the same apps, which involves the Hisense TV, if stored in excess amounts. Your previous attempt might have failed because you didn’t find the actual catalyst for the Hisense TV’s slow response in the glut cache.
Solution: Clear Cache Data on Hisense TV
Manage to access your Hisense TV Settings menu somehow and select the Apps/Applications option. Then, click on the Clear Cache option and delete cache files stored on Hisense TV. If you don’t want any data stored on the apps, select the Clear Data option straightaway. Now, restart your Hisense TV once and check whether it has improved than before.
Power Saver/Game Mode is Enabled
The Power saver mode you have enabled on Hisense TV saves a few bucks in the electricity bills by limiting the usage of certain features and TV displayed aspects. If it is active for a long time, then the access speed of Hisense TV will dip. The same applies to game mode on Hisense TV. Though it improves the TV response during gaming, it may sometimes turn the regular functions slow.
Solutions: Disable Hisense TV Power Saver & Game Mode
Turn OFF Power Saver:
Reach the System or Picture Settings of your Hisense TV. Then, scroll through the section and find the Energy Saver/Auto power settings option. Select it and turn off the energy saver of your Hisense TV immediately.
Disable Game Mode:
Go to Display or Display & Sound settings on your Hisense TV. Either turn off the Hisense TV game mode by disabling its respective option or changing from Game preset to an alternate picture mode. An interesting fact is that disabling game mode and vice versa can help fix the slow response issue of your Hisense TV. If you don’t have the game mode enabled, turn it on, and it might speed up the TV.
Slow Network
This is one of the most overlooked factors of Hisense TV’s slow response issue. Your TV apps or internet-required functions sometimes lag because of slow internet, and you might misunderstand it as a TV fault. The fact is that the internet contributes substantially to the performance of Hisense TV, and it can be responsible for sluggish behavior.
Solution: Resolve Internet Issues
Connect a PC/smartphone to the WIFI network your Hisense TV is currently linked with. Launch a browser and visit fast.com to check the internet speed. If it is slow, then restart the router. Check whether the internet subscription is active and renew it if it has expired. Otherwise, disconnect the network on your Hisense TV and reconnect once again after some time.
You can also try giving a stable internet supply to the TV using an ethernet cable. Get an ethernet cable from the Amazon website if you don’t have it right now. Otherwise, it is better to connect the Hisense TV to a new WIFI network in an attempt to fix the Hisense TV slow internet issue and improve the TV speed as well.
TV Overheat
Are you binge-watching continuously, probably overnight, in the recent few days? Then, I can sense what the exact problem is! Your Hisense TV is overheated due to constant running, and as a result, it has slowed down miserably. If you continue using it in the same condition, then a big expense will await you in the form of a main board burn or internal component melt.
Solution: Cool Down Hisense TV
Go near your Hisense TV and touch its unit and screen. If you can feel the heat, turn it off immediately. Then, undo the TV connection and leave it untouched for a few hours. Afterward, check whether the TV heat is reduced and make back the connection. If you had heat issues before, the TV will work fine at normal temperature.
Problems in Connected Devices
You can’t always blame your Hisense TV if it functions slowly. The external devices you’ve connected to could also be a factor. Suppose you have connected a streaming stick, and it is sluggish, and then it will appear that your Hisense TV is slow. Also, having too many connections will lead to such issues. So, check this thoroughly before getting involved in the upcoming serious troubleshooting measures.
Solutions: Ensure Normalcy of External Devices
Disconnect the external device, be it a streaming device/stick or gaming console, like Xbox & PS5 connected to Hisense TV. Then, operate your Hisense TV. If it is working instantaneously, then the external device is problematic. So, connect it to the Hisense TV and perform all the troubleshooting you did on the TV, such as clearing cache, restarting, and memory clearing. If necessary, update the firmware and reset it. If nothing helps, you have to repair it with professional help. Until you do that, avoid using that particular external device, your Hisense TV. Also, keep only the necessary external devices in connection at a time.
Remote Control Error
This section is for users who feel that their Hisense TV is slow to respond to the remote. If your Hisense TV’s responsiveness is okay, but it takes time only to function according to the remote’s command, then you can analyze who the culprit is here. It is the remote control you are using! There should be damage, or it should have dead batteries.
Solutions: Change Batteries, Repair the Remote Control
Remove the existing remote batteries from the slot. Clean the compartments and see if they are old. If yes, then take a new set of batteries and insert them into the remote with their positive and negative nodes placed appropriately. Otherwise, look for any damage to the remote and fix it if possible. Or else, get a new remote control for your Hisense TV from the Amazon website. Until it arrives, you can use the remote app to control Hisense TV.
Software/Hardware Issues
If the above-mentioned scenarios don’t apply to you, then your Hisense TV is affected by serious software or hardware issues. If the problem falls on the software side, you are lucky enough to have the possibility to fix it yourself. Suppose it is a hardware issue, then you need trained personnel to approach it.
Solutions: Update/Reset Hisense TV, Repair Hisense TV
Update Hisense TV:
Check whether any update is available for your Hisense TV on the System Update section of Settings. If available, immediately install the latest firmware file on Hisense TV. Because the old firmware could have accumulated problematic agents, which resulted in the TV slowing down.
Factory Reset Hisense TV:
If the firmware is already up-to-date, then hover through the options in the same Settings section and select the Factory Reset or Erase Everything option. Users with Roku & Android OS variants can use the Reset button to factory reset their Hisense TV. Resetting will completely wipe out all the miscellaneous factors causing TV slow-down problems. After that, you can set up your Hisense TV from the start and use it as expected.
Repair Hisense TV:
If resetting didn’t turn the tables in your favor, then there must be problems with the hardware of your Hisense TV. So, take it to the nearby service center for repair. Or contact Hisense TV customer support to report your problem. They’ll take your TV to their service station and inspect your TV condition. If a repair or component replacement is required, they’ll do it after informing you. If you have an active warranty for your Hisense TV, you can claim it and get this service done for a low cost or free.
Contact Details:
- Phone number – +1 (888) 935-8880
- Email address – [email protected]
Age Factor
TVs naturally become slow upon working for years, and this is not just for Hisense TVs. Because apps are being upgraded every now and then, old TVs can’t cope with their version. Also, the very latest firmware will not be released for the Hisense TVs that were launched quite earlier. In such cases, slowing down of the TV is inevitable.
Solution: Get a New Hisense TV
Any Hisense TV that emerges into the market comes with lots of improvisations in features and performance. So, there won’t be any possibility of slowing down issues with these latest releases. If you are using an old TV, check the latest Hisense TVs on the Amazon website and buy the one that impresses you.
How to Prevent Hisense TV From Slowing Down
- Always keep your Hisense TV with at least half of its memory free.
- Have only around 2-3 apps running simultaneously on the TV.
- Clear the cache and update your Hisense TV every now and then.
- Disable the power consumption features after a particular time.
- Limit TV usage and ensure a stable internet connection.
- Make sure you use only the external devices that are in optimal working condition.
- Maintain the Hisense TV damage-free.
FAQ
A VPN connection may sometimes slow app content loading but can’t hinder Hisense TV’s performance speed.
