Closed captions are an important accessibility feature of Hisense TV. To explain this feature straightforwardly, when you enable Closed Caption on Hisense TV, text will be generated for any sound & dialogue on the video you are watching. This helps any differently-abled viewers with hearing problems to catch up with the video content even without being able to hear the audio.
Demonstration of Hisense TV Closed Captioning:
Closed captioning is similar to the subtitles feature offered for videos of any language on streaming apps, which displays only text for dialogues in English (generally) at the bottom center of the screen.
All the latest Hisense TVs offer this feature under the name Closed Caption or Subtitle. In the article, you can learn how to enable it on different Hisense TV models respectively.
Important Note: The video or program you are watching on Hisense TV should offer support in order to get a closed caption for it.
How to Enable Closed Caption on Different Hisense TV Models
You have two ways to enable Subtitles on your Hisense Smart TV. One is by accessing the Hisense TV Settings menu. The other one uses the remote control buttons and turns on Closed Caption quickly. Steps to implement both these methods are given in the upcoming headings accordingly.
Using Remote Control:
The remote controls of the latest model Hisense TV have a dedicated button for enabling closed captions. It is named CC or Subtitles, and it varies depending on the TV OS variant.
- Click on the Subtitles/CC button on the remote control.
- Now, the on-screen Subtitles/CC menu will appear.
- Select On or the On when mute option. Now, your Hisense TV will show text for audio of any channel or video that runs hereafter.
From TV Settings:
If there is no CC button on the Hisense remote, then you can follow these steps to turn on the Closed Caption on your respective TV model.
- Hisense Xumo TV: Press the Cogwheel button on the remote → Select Accessibility from the Quick setting screen → choose Closed Captions → enable the toggle key.
- Hisense Roku TV: From the Home screen, choose Settings → Accessibility → click on Captions mode → choose the On option.
- Hisense VIDAA TV: Go to Settings → Accessibility → click Subtitle Settings → Subtitle → change status to On.
- Hisense Fire TV: Navigate to Settings → select the Accessibility tile → Closed Caption option → enable the option.
- Hisense Android/Google TV: Select the System/Device Preference option from Settings → choose Accessibility → Captions → Turn ON the toggle switch.
How to Turn OFF Closed Caption on Hisense TV
- Navigate to the exact options you have selected while enabling it (as mentioned above). Then, select the Closed Captions/Subtitle option, whichever is available for your TV model, and change its status to OFF.
- Otherwise, click on the remote’s CC/Subtitle button once again and select OFF on the pop-up menu.
Possible Customizations in Hisense TV Subtitles
Your Hisense TV subtitle settings do not just display text for audio in the system’s default way. You can customize the caption to fit your view. The availability of customizable subtitle aspects is subjective to the Hisense TV OS model.
- In the System settings, you can select the Language in which you want the Subtitle to appear.
- In some models, you can change the Hisense TV subtitles size, edge style, and opacity in the way you like so that it neither distracts your view nor becomes unnoticeable.
- Moreover, you can also change the color of the subtitle text so that it blends with the visual tone.
For Your Attention! The recent Hisense TV sets have been released with the Live Caption Generation facility powered by AI. To enable this option, select Settings → Accessibility → Live Captions.
Troubleshooting Hisense TV Subtitles Not Working Problem
- First of all, make sure you have really enabled the Closed Caption option on your Hisense TV and that the particular content also supports it.
- If you are trying to enable closed captioning for an external device, ensure it is connected through an HDMI cable. Hisense TV doesn’t offer this feature for devices connected through other means, like a DVD player.
- Check whether the firmware is up-to-date. Otherwise, update the Hisense TV to prevent such problems.
- If the caption is not in sync with the video, change the caption mode.
- If the subtitles problem is on a specific app, update it. Suppose it doesn’t work, remove the app from your Hisense TV and reinstall it after some time.
FAQ
The open caption is originally embedded with the video you are watching on the Hisense TV and can’t be disabled. However, the closed caption is generated by Hisense TV and can be turned off if you wish.
The method to turn on subtitles differs for each app on Hisense TV. When you select content to watch, options to enable audio and subtitles will be displayed at the beginning. Even after you start watching, you can click on the Cloud lookalike icon on the player window to enable subtitles. If you have connected your Hisense TV with the RemoteNOW app, you can use its Menu and bring Subtitles on-screen directly.
If Closed Caption is not getting disabled even after trying from the Settings menu, there should be a momentary glitch. So, restart your Hisense TV to resolve this error.
CC button will be mostly available below the 9-number button or near the Color buttons.
