Is your Hisense TV not turning on and showing a black screen after switching on the power outlet switch? Then, check whether there is power in your home. If yes, check whether there is a crack or impact mark on your Hisense TV screen or its unit completely. If there’s nothing like that, there is some problem on the TV or user’s side. Except for the hardware damage, you can fix Hisense TV not turning on the issue yourself by implementing some effective troubleshooting practices.
Why is My Hisense TV Not Turning On – Reasons Explained With Solutions
- Remote Control Issues
- Problems in Connection & Power Outlet
- Issues in Input Source/Device
- Temporary Glitches or Bugs
- Voltage Regulator Error
- Software-related Problems
- Serious Damages
The following headings will provide you with a detailed explanation of all the above-mentioned factors.
Remote Control Issues
First, make sure the red light on the LED is there when you turn on your Hisense TV socket switch. If yes, you can consider this factor.
Most of us operate Hisense TVs only using the remote control and turn them on by pressing the Power button on it. In case your remote undergoes any sort of problem, such as temporary issues, battery outage, or power button damage, it can’t work and won’t be able to boot up your Hisense TV. So, it is mandatory to check your remote’s normalcy first when your Hisense Smart TV is not turning on.
Solutions: Change/Charge Battery, Reset Remote, Repair Damages, Use Unit Button to Turn ON
Check the Batteries:
Pick up your remote control and remove its battery slot cover. Make sure the batteries are placed in the positive and negative nodes correctly. It is better to take out the batteries and place them once again. If you notice any dust or debris within the battery compartment, clean them immediately. When you see the batteries are quite old, replace them with fresh batteries.
If you are using a chargeable remote control, make sure it has sufficient charge to operate Hisense TV. If the battery level is low, charge the remote control and try turning on your Hisense TV with it after some time.
Check for Damages:
If you have followed the above guidance and your Hisense TV is still not turning on with the remote, look for any damage to it. You might have dropped it, and it might be broken or cracked. When the unit is fine, check the LED bulb. If any of these components are damaged, you have to repair the remote control for further usage. If not, press any button and see if the bulb responds to it and emits light. When there is no reaction, then you have to try resetting the remote.
Reset Hisense TV Remote:
If you have a traditional-style remote control, just removing and reinserting the batteries will do the thing. However, the remotes of each Hisense TV OS model have their individual reset procedure. Click here to refer to it and carry out the process. After resetting, the remote will work and probably turn on your Hisense TV if you repair it.
Turn ON Hisense TV Using the Unit Button:
If resetting also didn’t help, then there is a serious issue with the remote control. You have to repair it to bring it back or better replace it. Until then, you can turn on your Hisense TV without a remote using the Power button on the unit. The Hisense TV Power button is located in the bottom center, right-side corner, or near the IR sensor. After turning on your TV socket switch, press this button, and your Hisense TV will turn on immediately.
Suppose your Hisense TV is not turning on even after pressing the unit Power button. Some other serious factors are playing a role, and you have to scroll down to the upcoming headings for clarity.
Problems in Connection & Power Outlet
If your Hisense Smart TV is not turning on despite the remote working well and there is no red light on the LED, too, then it is actually not even in standby mode. This happens because your connection is faulty. Otherwise, there should be problems with the power supply given to the TV.
Solutions: Inspect Connection & TV Cord Condition, Check Power Outlet/Strip
Inspect Connection & TV Cord Condition:
Go near the power outlet where you have connected your Hisense TV. If you can see the cable is not fully in the socket, remove it and fit it well.
Now, check whether the red light on the LED appears. If not, then inspect your TV cord thoroughly. If there is any kind of breakage, burns, or insulation damage, replace this impaired wire with a new one and try turning on your Hisense TV later.
Check Power Outlet/Strip:
Next, you should turn your attention toward the power supply if there are no issues with the TV wire. Maybe the power outlet is not transferring current, and that’s why you can’t boot up your Hisense TV in standby mode. So, take a tester and see if all the required slots are powered. If any of them is not working, then you should connect your TV to another socket to make it work. Suppose you have connected your TV to a socket using a power strip, check whether it is working well. Make the TV connection to an alternate outlet on the power strip and try turning it on now. If the power strip is the culprit, replace it immediately with a properly functioning one. However, prefer giving power supply to Hisense TV directly from the power outlet.
Issues in Input Source/Device
If you are using a streaming device with your Hisense TV, any of its issues will be reflected only on the TV. In such cases, your Hisense TV will be actually ON already, but you could have failed to notice it because of the black screen you have. The same happens if you fail to select the right input or if the TV input source has any problem.
Solution: Select Correct Input, Mend Input Source Issues, Clear Problems in Streaming Device
Select Correct Input & Mend Input Source Issues:
Check which HDMI port of your Hisense TV you have connected the streaming device to. Then, check whether you have selected the input source accordingly. If not, switch to the right input source on your Hisense TV using the remote, and you’ll get the streaming device interface.
Suppose the input selection is right, the input port might be having issues. So, disconnect the streaming device’s HDMI cable and connect it to the alternate HDMI port on your Hisense TV. This will most probably work out. Suppose the issue prevails, consider the following measure.
Clear Problems in Streaming Device:
If your streaming device does not work on any input source, the problem is not with your Hisense TV. Disconnect the streaming device from the Hisense TV and check if it turns on. If yes, then look for damages or breakage on the streaming device’s wire or unit and repair them. If there is just the occurrence of a short-lived error, power cycle the device and connect it to the Hisense TV later for hassle-free access.
Temporary Glitches or Bugs
If you are not using a streaming device with your Hisense TV, and the connection is also made properly, then there might be nothing serious. Your Hisense TV might be having some temporary issues because of disturbing short-lived glitches or bugs, and that’s why it is not turning on. Some basic troubleshooting practices are sufficient for you to get rid of them.
Solution: Power Cycle Hisense TV
Remove your Hisense TV cable from the connected power outlet. Leave it idle for about 15 to 20 minutes. After ensuring there’s a stable voltage and power supply, make the connection again. Then, turn on the power outlet switch, and you’ll probably have the red light on your Hisense TV LED. Now, click the Power button on the remote or TV unit, and your Hisense TV will turn on successfully if really temporary problematic agents have affected it.
Voltage Regulator Error
This is a very rare yet possible factor that could favor your Hisense Smart TV not turning on issue. You might have connected a voltage regulator to your Hisense TV with the intention of regulating the voltage supply at an ample level and increasing the longevity to the most. But the thing is, if there is a problem with the voltage regulator, it may forbid Hisense TV from turning on. So, keep an eye on it.
Solution: Repair or Replace Voltage Regulator
First, check if the voltage regulator is powered when you turn on its switch and Hisense TV. If not, disconnect it and see whether your TV turns on. If it is so, then there should be some problems with its cord or hardware. So, repair it with a professional’s help. If the repair cost is too high, get a new voltage regulator for your Hisense TV from the Amazon website and connect it. Remember, the latest Hisense TVs don’t require a voltage regulator because they are built with power-stabilizing capabilities.
Software-related Problems
Have you tried all the above troubleshooting measures, but your Hisense TV is not turning on yet? Then we could sense some software problems here. However, in this situation, not every Hisense TV model user can find a remedy by themselves.
Solution: Factory Reset Hisense TV
You have only one option left, i.e., factory resetting your Hisense TV to fix software issues. Since you can’t access the on-screen menu, you have to use the Reset button/Pinhole on Hisense TV on the unit’s backside to reset it. But this is available on Hisense TVs only with the Android & Roku OS. So, users with other OS models of Hisense TV can’t utilize this method.
If your TV has the Reset button, press and hold it for about 15 minutes. If there is a Reset pinhole, insert a PIN or paperclip and stay. Now, your Hisense TV logo will show up, and the reset process will begin.
After resetting, the Hisense TV setup screen will appear, indicating that the software issues have been cleared up and that you can enjoy problem-free access.
If resetting didn’t fetch you a favorable outcome or you are using other Hisense TV models without the Reset button, follow the guidance in the upcoming heading.
Serious Damages
As all your troubleshooting wits have failed, you can conclude that the issues on your Hisense TV are beyond the level of sorted out by DIY tips. There might be a major software corruption, malware attack, or damage to the internal hardware components.
Solution: Contact Professionals for Help
Dial +1 (888) 935-8880, or mail to [email protected], or use the online contact form to reach out to the Hisense TV customer support team. They are the people who are properly trained to handle such situations. Upon contacting the representative, explain your issue and what are all the things you have tried so far clearly. They’ll send assistance to take your TV or provide you instructions to send it to their place for observation. If it is a software issue, they’ll rectify it sooner and at a lower price.
If there is a hardware component impairment, they’ll inform you about it. Mostly, backlight issues or motherboard problems might occur if the TV is not turning on. Your Hisense TV flashes a red light to indicate this. If your Hisense TV is not turning on with a red light flashing 4 times, then the main board is faulty. Suppose the blinking is 7, 8, or 9 times, there is a backlight issue.
If possible, they’ll repair the damaged part. The repair cost of the backlight is $100 to $ 250, and the motherboard repair cost is $200 to $450. Suppose the damage is beyond the repair condition, you have to replace it, which obviously requires more compensation.
If you have an active warranty for your Hisense TV, claim it and get a reduction or full discount on the service.
Preventive Measures
- Always use your remote with fresh batteries.
- Keep the cords and power outlets of Hisense TV damage-free. The same applies to external devices you have connected and used on Hisense TV.
- Disconnect the voltage regulator from the TV connection. If your ambiance has an unstable power, ensure to use a regulator in good condition.
- Avoid dropping, hitting, or water entering into Hisense TV to prevent internal hardware damage. Handle with care while cleaning your Hisense TV.
FAQ
If your Hisense Roku TV is not turning on by showing a blinking red light, there is a mainboard or backlight issue.
Power cycle your Hisense TV if it is not turning on after the software update. If it doesn’t resolve the issue, contact Hisense TV support service or a nearby service center to get help.